888bd Privacy Policy

1 Who We Are

888bd is an online gaming and sports betting platform operated for members in Bangladesh. The platform is accessible at 888bd.live and through the official 888bd mobile application. When this Privacy Policy refers to "888bd", "we", "us", or "our", it means the operator of the 888bd platform.

888bd acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about this role or about how your data is handled, contact us directly using the details in Section 12.

2 Data We Collect

888bd collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site and app, and from third-party service providers where necessary for verification or payment processing.

Data You Provide Directly

• Full name as it appears on your official identity document.
• Date of birth, used to verify that you meet the 18+ age requirement.
• Mobile phone number, used for account verification and support communication.
• Email address, used for account notifications and correspondence.
• Payment information including bKash, Nagad, or Rocket account numbers used for deposits and withdrawals.
• Identity documents such as national ID card or passport, submitted during verification.

Data Collected Automatically

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser information.
• Pages visited, time spent on the platform, and features used.
• Betting and gaming activity including game selections, wager amounts, and outcomes.
• Session timestamps and login history.

Data Collected From Third Parties

In some cases, 888bd receives personal data from third-party service providers. This includes identity verification results from our KYC (Know Your Customer) provider and transaction confirmation data from payment processors. We use this data only for the purposes for which it was shared.

3 How We Use Your Data

888bd uses the personal data we collect for specific, defined purposes. We do not use your data for purposes beyond those listed here without first obtaining your consent or having a clear legal basis to do so.

• To create and manage your 888bd account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• To provide customer support and respond to your queries and complaints.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To monitor gaming activity for responsible gaming purposes and to apply self-exclusion or deposit limits where requested.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To comply with applicable legal and regulatory obligations.
• To improve the 888bd platform based on aggregated, anonymised usage data.

4 Legal Basis for Processing

888bd processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing necessary to provide the 888bd service you have signed up for, including account management and payment processing.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing necessary for fraud prevention, platform security, and improving the 888bd service, where these interests are not overridden by your rights.
• Consent — processing for marketing communications, where you have explicitly opted in. You may withdraw this consent at any time.

5 Data Sharing and Third Parties

888bd does not sell your personal data. We share your information only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.

Payment Processors

To process your deposits and withdrawals, 888bd shares relevant payment information with bKash, Nagad, Rocket, and bank partners. These providers receive only the data required to complete the transaction and are bound by their own privacy and security obligations.

Identity Verification Providers

888bd uses a third-party KYC provider to verify the identity and age of members. When you submit identity documents, they are processed by this provider on our behalf. The provider is contractually prohibited from using your data for any purpose other than verification.

Technology and Infrastructure Providers

888bd uses third-party providers for hosting, security monitoring, and platform infrastructure. These providers may process personal data as part of delivering their services to us. All such providers are subject to data processing agreements that restrict how they may use your information.

Legal and Regulatory Authorities

888bd may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, or where we believe disclosure is necessary to protect the rights, property, or safety of 888bd, our members, or the public.

6 Cookies and Tracking

888bd uses cookies and similar tracking technologies on the website and in the mobile app. Cookies are small data files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These cannot be disabled without breaking core features such as login and session management.
• Security cookies — used to detect and prevent fraudulent activity and unauthorised access attempts.
• Analytics cookies — used to understand how members use the platform so we can improve it. Data collected through analytics cookies is aggregated and anonymised.
• Preference cookies — used to remember your settings and preferences, such as language and display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the 888bd platform. For analytics and preference cookies, you can opt out without affecting core functionality.

7 Data Retention

888bd retains your personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the type of data and the legal obligations that apply to it.

• Account information is retained for the duration of your membership and for up to 5 years after account closure, in line with standard compliance requirements.
• Transaction records are retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Identity verification documents are retained for the period required by applicable law, typically 5 years from the date of verification.
• Support correspondence is retained for up to 3 years after the last interaction.
• Analytics data is retained in anonymised form and is not subject to deletion requests.

Once the applicable retention period has expired, 888bd will securely delete or anonymise your personal data. If you request deletion of your data before the retention period has expired, we will delete what we are legally permitted to delete and explain what we are required to retain.

8 Data Security

888bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and 888bd is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on our servers is encrypted at rest.
• Access to personal data within 888bd is restricted to staff who need it to perform their job functions.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• We conduct regular security reviews and update our measures in response to emerging threats.

9 Your Privacy Rights

As an 888bd member, you have the following rights in relation to your personal data. To exercise any of these rights, contact 888bd support with your request. We will respond within a reasonable timeframe and will not charge a fee for standard requests.

10 Children's Privacy

888bd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 888bd platform in any way.

If 888bd becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 888bd, please contact us at [email protected] so we can investigate and take appropriate action.

11 Updates to This Policy

888bd may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by displaying a notice on the platform or by sending a message to your registered contact details.

The updated policy will take effect from the date shown at the top of the page. We recommend checking this page periodically so you are always aware of how 888bd handles your personal data. Continued use of the platform after an update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 888bd handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available on the 888bd platform 24/7
• In-App Support: Available through the 888bd Android app

When contacting us about a privacy matter, please include your registered account username and a clear description of your request. This helps us locate your account and respond accurately without unnecessary delays.